Connect your voice agents to 7,000+ apps through Zapier
Connect AgentVoice to Zapier and extend your voice agents into any workflow across your tech stack. When a call starts, ends, or produces a specific outcome, Zapier triggers fire and push data to any combination of apps — CRMs, project management tools, marketing platforms, spreadsheets, and thousands more.
This is the integration that fills every gap. If an app isn’t on our native integration list, Zapier almost certainly connects to it. Your voice agent fires webhook events that Zapier catches, transforms, and routes to wherever your business needs the data. No custom development, no waiting for a native integration — just set up a Zap and the data flows.
What your agent can do
During the call
- Trigger Mid-Call Webhooks — Fire webhook events to Zapier when your agent reaches specific points in the conversation — a qualified lead, a booking request, an escalation — so downstream actions start immediately.
- Pull Data from Any App — Use Zapier webhooks to query external systems mid-call and return data to your agent — order status from Shopify, account details from QuickBooks, ticket history from Zendesk.
- Route Calls with Context — Trigger Zapier workflows that notify the right team member via Slack, email, or SMS with full call context when a transfer or escalation is needed.
After the call
- Push Call Data Anywhere — Send call transcripts, summaries, extracted data, and outcomes to any app Zapier supports — Google Sheets, Notion, HubSpot, Salesforce, Airtable, and thousands more.
- Multi-Step Workflows — Chain multiple actions from a single call event: create a CRM contact, send a follow-up email, add a task to Asana, and update a spreadsheet — all from one Zap.
- Conditional Logic — Use Zapier’s filters and paths to route call data differently based on outcomes — qualified leads go to the CRM, support issues create tickets, appointment requests trigger calendar bookings.
- AI-Powered Data Formatting — Leverage Zapier’s built-in AI to transform and format call data before it reaches your destination apps.
Use Cases
Lead Capture to CRM Pipeline
- Voice agent qualifies inbound callers and fires a webhook with lead data — name, company, budget, timeline, and qualification score
- Zapier creates a new contact in your CRM, assigns it to the right sales rep, and sends a Slack notification to your sales channel
- A follow-up email sequence is triggered automatically, and the call recording link is attached to the CRM record for review
Support Ticket Creation
- Agent handles a customer support call and captures the issue type, severity, account number, and problem description
- Zapier creates a support ticket in Zendesk or Freshdesk with all captured details, sets priority, and assigns to the right team
- The customer receives a confirmation email with their ticket number, and the support team gets a Slack alert for urgent issues
Appointment Booking with Confirmation
- Voice agent books an appointment and fires a webhook with the booking details — date, time, service type, and customer info
- Zapier creates a calendar event, sends an SMS confirmation via Twilio, and adds a row to a Google Sheet for your operations team
- 24 hours before the appointment, a reminder Zap fires to send the customer an SMS and email with preparation instructions