AI voice agents
We design, build and run a voice agent for your business. You’ll hear a demo of it on our first call.
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Demo calls, recorded live.
Plumber
- Agent: Thanks for calling Bluewater Plumbing, this is Michael, the AI assistant. What's going on over there?
- Caller: Hey, uh, yeah, so my water heater's been making this weird banging noise.
- Agent: Hmm. A banging water heater can definitely be unsettling. When does it usually happen, during a hot water use or just randomly?
- Caller: Um, it's pretty random. It's been going on for like a week or so, but, you know, my shower also started getting cold since yesterday.
- Agent: Oh, okay, that's good to know. A drop in hot water can point to a few things. Is your water heater gas or electric, and do you have a sense of how old it might be?
- Caller: Uh, it's gas, I think. And it's pretty old. It came with the house.
- Agent: Got it. Older gas units can do that when sediment builds up. Is there any water leaking around it that you've seen, or any moisture on the floor?
- Caller: Uh, no, um, not that I can see.
- Agent: Okay, that's a relief. Since you're losing hot water, I'd call this something to get looked at soon. What's your name so I can start the booking?
- Caller: Um, my first name is Slavi.
- Agent: Thanks, Slavi. What's the service address?
- Caller: Uh, 634 Main Street, Chicago.
- Agent: Thanks. And is this a home you own or are you renting?
- Caller: I own it.
- Agent: Perfect. What's the best callback number for you?
- Caller: It's 555-014-1123.
- Agent: Thanks. We've got availability today, and since you're having hot water issues, I'd recommend we get someone out, you know, sooner rather than later. Would the one to three window work for you, or do you need something later?
- Caller: No, that works. Let's do that.
- Agent: Okay, perfect. One moment. I'm locking that in for you. All set. You're booked for today between one and three at 634 Main Street for the banging gas water heater that's losing hot water. The plumber will give you a call when they're on the way. Anything else I can help with?
- Caller: No.
- Agent: Okay. Alright, thanks Slavi. We'll see you this afternoon. Goodbye.
Dentist
- Caller: Hello?
- Agent: Hi, this is Emma, the AI assistant at Brightside Dental, calling to confirm your appointment. Do you have a minute?
- Caller: Uh, yeah, sure.
- Agent: Oh, great. Who am I speaking with?
- Caller: It's Slavi.
- Agent: Thanks, Slavi. I'm calling to confirm your cleaning and checkup tomorrow at 10 a.m. with Dr. Patel. Does that still work for you?
- Caller: Oh, shoot. Tomorrow? Yeah, I can't do mornings this week.
- Agent: Oh, of course.
- Caller: Is there anything on Friday?
- Agent: Okay, let me look. We have openings on Friday at 9 a.m. or 11:30 a.m. Does one of those work for you?
- Caller: Actually, wait, could we do Saturday instead?
- Agent: Sure, let's see. We have an opening on Saturday at 10 a.m. Would you like to take that spot?
- Caller: Uh, yes.
- Agent: Alright, thanks so much. You're all set
- Caller: Oh, and while I've got you
- Agent: for Saturday at 10 a.m. with Dr. Patel. Go ahead.
- Caller: While I've got you, I've had this pain on my back tooth when I drink cold stuff.
- Agent: Hmm. Thanks for telling me. How long has that been going on?
- Caller: Uh, like two weeks. It's not terrible, but it's starting to get annoying.
- Agent: I'm sorry it's been bothering you. On a scale of one to ten, how bad is it when that happens?
- Caller: Like a four, five, something like that.
- Agent: Okay, I'll add that to your chart so Dr. Patel knows to take a look. And we'll see you Saturday at ten, so please try to arrive about ten minutes early. Is there anything else I can help you with today?
- Caller: By the way, is that gonna cost extra?
- Agent: Good question, let me check on that. I'm not sure about the cost, but Dr. Patel can go over everything with you when you come in. If you'd like, I can have our billing team check your insurance and call you back today. Would you like that?
- Caller: Uh, yeah, that would be great.
- Agent: Okay, let me get that going. Alright, I'll ask them to check and give you a call today. Is this the best number to reach you?
- Caller: Yes.
- Agent: Perfect. We'll have them call you there. Anything else on your mind before we wrap up?
- Caller: Um, no, that's it.
- Agent: Great. We'll see you Saturday at ten.
- Caller: Thanks, see you then.
- Agent: Take care.
Want one built around your calls? We’ll have a demo agent ready for your business on the call. No commitment.
Book a callThree ways to work with us.
White label
Sell AI voice agents to your own clients under your brand, and we host everything.
How white labeling worksLicense the engine
Run the AgentVoice engine in your own cloud, with the source code, for your business or to sell to your clients.
See both licensesNot sure which fits? See everything we offer.
What we build
Inbound and outbound AI voice agents
Some teams call them voice bots, AI receptionists or AI phone agents. We build them to work inside your tools and finish the job on the call, whether that means booking the appointment, updating the CRM record or sending the follow-up text. Every agent is scoped to your calls, tested on real conversations and tuned after launch.
Natural conversations
Human-like turn-taking that copes with interruptions, background noise and callers who change their mind halfway through a sentence.
Workflow automation
Actions before, during and after the call. We write the logic so the task gets done while the caller is still on the phone.
Outbound campaigns
Calling campaigns to hundreds or thousands of contacts, with pacing, time zones and retries handled and the data you need pulled from every call.
Tested and tuned
We test each agent on real calls before launch, then keep adjusting prompts and call flows based on what your callers say.
AI voice agency FAQ
How we build AI voice agents, where they run, and what working with AgentVoice looks like.
How much do AI voice agents cost?
Custom builds are scoped per project after a call, and engineering after launch is billed hourly or on retainer. License fees are quoted on a call once we understand your setup, with cloud and AI provider costs billed at cost and no markup. See everything we offer.
How long does a build take?
It depends on the call flows and the systems the agent connects to. A single inbound agent with a calendar and CRM connection is a smaller project than an outbound campaign with custom integrations and a compliance review. We give you a timeline after the scoping call.
Do we need a developer?
No. Your team tells us how calls should go and reviews the agent before launch, and we handle the prompts, integrations, telephony and testing.
What if the agent gets stuck or says the wrong thing?
We build fallback behavior into every agent. If a call goes off-script, the agent can ask a clarifying question, pause, or hand the call to a person based on rules we set with you. After launch we review transcripts and fix the places where it struggles.
How does the agent connect to our systems?
We connect it to your CRM, calendar, help desk and phone system through their APIs, webhooks or MCP servers, or through Zapier, Make and n8n. If a system you depend on doesn’t have a connector, we build one as part of the project.
How is our call data protected?
That depends on where the agent runs. Vapi, Retell, ElevenLabs, Bland and Synthflow each publish their own SOC 2 and HIPAA programs, and we’ll walk you through the one you choose. If you need full control over where recordings and transcripts live and how long they’re kept, the internal license puts the AgentVoice engine and its database inside your own cloud account.
More questions
What is AgentVoice?
AgentVoice is an AI voice agent agency. We design, build and run voice agents that answer and make phone calls and take action while they talk, like booking meetings, sending texts and updating your CRM. We build on the platform you choose, including Vapi, Retell, ElevenLabs, Bland and Synthflow, or on our own engine deployed in your cloud.
What does an AI voice agency do?
It designs, builds and runs AI voice agents for other businesses. With AgentVoice that means scoping your calls with your team, writing the prompts and call flows, connecting the agent to your CRM, calendar and phone system, testing it on real calls before launch and tuning it afterward. Your team doesn’t have to learn a voice platform or hire developers to get an agent live.
How does an AI voice agent work?
Every call runs through three layers. Speech recognition transcribes what the caller says, a large language model decides what to say and do, and an AI-generated voice responds. The agent can also take actions during the same call, such as looking up a record, booking a time slot or updating your CRM.
Which platform should we build on?
That depends on your calls, your team and your compliance requirements. If you already have an account on Vapi, Retell, ElevenLabs, Bland or Synthflow, we can build there. If recordings and transcripts need to stay inside your own infrastructure, the AgentVoice engine deployed in your cloud is usually the better fit. We recommend a platform after the scoping call and explain the reasons.
Can you take over an agent we already built?
Yes. We can review an agent you built on any of these platforms, fix what breaks on real calls and keep tuning it. If the call flow needs to change more than a prompt edit can handle, we’ll rebuild it with you.
Can we run the agent in our own cloud?
Yes. Under the internal license we deploy the AgentVoice engine into a cloud account you own, on Azure, AWS or your own servers. Records, transcripts and call recordings sit in your database, in your region, under your retention policy, and you hold the source code.
What can the agent do on a call?
It can schedule meetings, collect information, qualify leads, update contact records and send follow-ups while the conversation is still going. We work out with you what it should do on each type of call, and it carries that out during and after every call.
Can the agent use our brand’s voice and tone?
Yes. We choose a voice that fits, including cloned voices, and we set the agent’s tone, personality and fallback behavior to match how your team talks to customers.
Can the agent handle missed calls and filter spam?
Yes. The agent can pick up missed calls, take messages and act as the first line for your business. It talks with the caller, collects what your team needs and triggers the next step, like a text reply or a follow-up task in your CRM. It can also screen out spam and robocalls so your team only sees real callers.
Can the agent send texts or emails after the call?
Yes. After each call the agent can send a confirmation text, queue an email, log data in your CRM or trigger a workflow in another tool. We set up what happens after each type of call.
Do you build multilingual agents?
Yes. We build agents in English, Spanish, German, Portuguese, French and other languages, with a voice and accent chosen for each language and the agent’s behavior adjusted to match.
What happens after a call ends?
The agent saves the transcript and recording, logs the outcome and runs the post-call actions we set up with you, like sending a message, updating a contact or scheduling a follow-up call. Your team can review every call.
Get a custom AI voice agent built for your business
Book a call and we’ll build you a free demo agent, so you can hear it on the call before you commit.
Book a callOr email us at sales@agentvoice.com