AI voice agent ROI calculator
Estimate what your phones cost you today in staff time and missed calls. Those are the numbers an AI voice agent build gets measured against.
Phone coverage today
How many people on your team regularly answer calls.
How many hours each agent works per day, on average.
Average hourly wage per human support agent.
Your monthly call volume, used to estimate staff hours spent on calls.
Estimate the average length of each call.
Missed calls
Calls that ring out, hit voicemail, or get abandoned on hold.
Your usual booking rate on answered calls is a reasonable starting point.
Revenue from a typical job, appointment, or order that starts with a call.
What calls cost you today
Staff cost of phone coverage: $10,560 / month
Staff hours spent on calls: 317 hours / month
Revenue lost to missed calls: Not entered
Monthly cost of calls: $10,560 / month
Annual cost of calls: $126,720
Entering your call volume and average call duration gives the most accurate count of staff hours on calls. If those fields are left blank, we assume 22 working days per month and a 60% utilization rate (the percentage of scheduled time human agents spend on calls).
Lost revenue is only counted once you enter missed calls, a booking rate, and a booked-call value, because those vary too much between businesses to assume.
An AI voice agent build is scoped per project after a call, and its running costs depend on the platform it runs on. Put that quote next to the numbers above to estimate your payback.