Creating Your First Agent on AgentVoice

To create a new agent, you have two options:

• Click the “Create Agent” button on your dashboard
• Click the “New Agent” button in the agents section

You’ll be taken to the Create New Agent page where you can begin configuration.

Agent Name

• This is for your internal record-keeping only
• The AI will not see this name
• Use descriptive names (e.g., “Customer Support” or “Sales Agent”) to easily identify them later
• This helps when managing multiple agents

Introduction Script

• This is what the agent will say when someone calls it (inbound calls only)
• Keep it concise as there is a character limit
• For outbound calls, the introduction can be configured separately and made dynamic

Agent Instructions

• Tell the agent who it is and how it should behave
• Think of this as writing a job description
• Be specific about the agent’s:
  • Name (what it should call itself)
  • Role and capabilities
  • Tasks it can perform
  • How it should reason and make decisions
• There is a character limit, but you can add more detailed instructions after creation

Voice Selection

• Choose from a variety of voices in different languages
• Currently supports English and Spanish with more languages coming soon
• Blue stars indicate advanced voices with emotional intelligence:
  • These voices can change tone and pitch based on situation
  • Note: These advanced voices cannot access knowledge bases yet

Completing Creation

Once you’ve filled out these basic fields:

1. Scroll to the bottom of the page
2. Click the “Create Agent” button
3. You’ll be directed to the agent configuration page where you can:
   • Further customize your agent
   • Add knowledge bases
   • Configure additional settings

For questions or assistance, please contact support@agentvoice.com