AgentVoice

Changelog

New updates and improvements to AgentVoice

February 2026

Feb 12

URL Path Destinations

You can now set URL path destinations on actions and view detailed debug info for any call

Feb 10

Pay-As-You-Go Billing

New flexible billing option. Add credit to your account, set up auto-recharge, monitor your balance, and view transaction history — all from the sidebar

Feb 10

Redesigned Sidebar

Navigation is now organized into clear sections: Phone, Schedules, Automations, and Accessories. Quick links to docs, support, and feature requests are now built in

Feb 06

Performance Improvements

Faster page loads across Dashboard, Email Verification, and Signup

Feb 04

Call Experience Fixes

In-progress calls now sort correctly; test call button is easier to find

Feb 03

Campaign Improvements

Bug fixes and general improvements to campaigns

Feb 02

Automatic Database Migrations

Database updates now run automatically during deploys

January 2026

Jan 30

Multi-Factor Authentication

Secure your account with authenticator apps (Google Authenticator, Authy, etc.) or email verification codes. Manage trusted devices and generate backup codes from Settings > Security

Jan 31

Enhanced Call Logs

Filter calls by phone number or sub-agent. Transferred calls are now tracked. Improved transcript viewer

Jan 31

Generate shareable demo links for your agents so prospects can try them instantly

Jan 31

PDF Export for Sequences

Export any sequence as a PDF for sharing or documentation

Jan 24

V2 Platform Update

Major upgrade to the sequence editor with a new visual builder, updated campaign management, and overall performance improvements

Jan 19

New Font

The platform now uses Mona Sans for a cleaner, more modern look

Jan 12

Call Insight Analysis

Improved call insight analysis with more detailed breakdowns

December 2025

Dec 31

Chat Widget API

Agents can now power embeddable chat widgets on your website

Dec 24

Scheduled Emails

Set up emails to send automatically at a future date

Dec 22

Plan-Gated Phone Numbers

Phone number purchases now require an active plan

Dec 18

SendGrid Email Integration

Emails are now powered by SendGrid for better deliverability and tracking

Dec 08

Test Center

New testing dashboard where you can create test profiles, run agent tests, and review results with real-time debug info

Dec 06

Call Details Upgrade

New debug panel, metrics view, and timeline visualization for every call

November 2025

Nov 30

Redesigned Signup

Completely refreshed signup experience

Nov 24

Triggers

Set up automated triggers that fire based on events. Create, configure, and monitor trigger executions from a dedicated page

Nov 17

Test Suite

Full testing environment with test profiles, voice selection, real-time debugging, and results tracking

Nov 15

A2P Registration

Register your business for A2P SMS compliance directly from Settings, including document upload for verification

Nov 14

Webhook Mappings

Configure custom webhook field mappings in Settings

Nov 09

Do Not Call Registry

Agents now check contacts against the DNC registry before placing calls

Nov 01

Campaign Contact Details

View individual contact details and status within campaigns; export contacts to CSV

October 2025

Oct 29

Knowledge Base (Pinecone)

Connect your agents to a Pinecone-powered knowledge base. Upload sources, query your data, and test results directly in the app

Oct 21

Team Seat Management

Upgrade your team member seat count directly from billing

Oct 10

Customer.io Integration

User events are now tracked in Customer.io for better lifecycle emails

Oct 08

Agent Automations

New automation tabs on agents: automatically add notes, apply tags, or set variables based on call outcomes

Oct 05

Upgrade Experience

Users without an active plan now see a clear upgrade page instead of a broken experience

Oct 04

Agency: Sign In As Client

Agency owners can now view their client's account directly without needing separate credentials

Oct 03

Dashboard Upgrade

New dashboard with call volume charts, quick call button, upcoming appointments, and quick actions panel

September 2025

Sep 14

Messages

New messaging system with message composer, filters, threaded conversations, and inline call monitoring

Sep 11

Activity Dashboard

All-new dashboard with stats cards, call volume and status charts, minutes usage, recent calls, agent performance, and upcoming tasks

Sep 09

Agent Chat

Chat directly with your agents from the dashboard. Search contacts, create contacts, initiate calls, and view recent activity — all from the chat interface

Sep 02

Appointments

Full appointment management with calendar view, scheduling, and Cal.com integration

Sep 02

Agency Platform

White-label agency system. Create and manage client sub-accounts, send invitations, track client metrics, and view detailed breakdowns per client (calls, campaigns, agents, phone numbers)

Sep 02

Google Sign-In

You can now sign up and log in with your Google account

Sep 02

Browser Voice

Make and receive calls directly in your browser — no phone needed

August 2025

Aug 17

Regions

Configure which regions your agents operate in

Aug 15

Call Export

Export your call logs to a file for reporting

Aug 13

Autumn AI Assistant

Built-in AI assistant that helps you build and improve your agents. Ask Autumn for help directly from any agent's settings

Aug 12

Interactive Agent Creation

New guided flow for creating your first agent, with live AI assistance

Aug 06

PDF Upload

Upload PDFs to your knowledge base with automatic text extraction

Aug 03

Contact Tags & Variables

Organize contacts with custom tags and store custom data using variables

Aug 02

Business Address

Add your business address in Settings for compliance and caller ID

July 2025

Jul 21

Workflows

Visual workflow builder for creating multi-step automation flows with branching logic

Jul 20

Advanced Contact Filters

Filter contacts by tags, variables, and other criteria

Jul 15

Agent Templates

Start with pre-built agent templates (like Customer Service) instead of building from scratch

Jul 07

Action Cloning

Duplicate existing actions to save time when creating similar automations

Jul 03

Production Launch

AgentVoice goes live on Heroku

June 2025

Jun 24

Platform Update

Major update across campaigns, actions, and agent settings

Jun 18

Task Automation

Schedule automated tasks with expanded configuration options

Jun 17

Smart Contact Handling

Agents can now automatically block contacts and schedule follow-up calls

Jun 12

Campaigns v2

Completely rebuilt campaigns with batch processing, contact management, and campaign-level metrics

Jun 09

Pre/During/Post Call Actions

Configure actions that run before, during, or after each call. Preview exactly what your agent will do

Jun 06

Contact Blocking

Block specific contacts from receiving calls

Jun 02

Forgot Password

Reset your password via email if you get locked out

May 2025

May 22

Recurring Tasks

Schedule tasks that repeat automatically on a set cadence

May 16

Caller Memory

Agents can now remember previous interactions with the same caller

May 16

Keypad Support

DTMF keypad available during live calls

May 11

Chat Widget

Configure an embeddable chat widget for any agent and add it to your website

May 09

Script Builder

Visual script builder for creating structured conversation flows for your agents

May 02

Live Call Monitor

Watch calls in real time with live audio and call controls (mute, transfer, end)

May 01

Platform Updates

New in-app updates feed so you always know what's new

May 01

Contact Improvements

Paginated contact list, bulk operations, contact notes, and detailed activity history per contact

April 2025

Apr 28

Teams & Organizations

Invite team members, assign roles (owner, admin, member), and manage your organization

Apr 25

Setup Wizard

New guided setup for first-time users

Apr 21

Web Calls

Start test calls and collaboration calls directly from your browser

Apr 19

Task Scheduling

Enhanced task scheduler with agent assignment, contact selection, timezone support, and task types

Apr 13

Agent Modal Redesign

Completely refreshed agent editing experience with better navigation and more settings

Apr 05

Geo-Blocking

Restrict access by geographic location

March 2025

Mar 20

Campaigns

Create and manage outbound call campaigns. Select contacts, configure actions, and track progress

Mar 20

Actions

Build custom actions your agents can execute during calls — API calls, data lookups, and more

Mar 08

Agent Settings Expansion

New tabs for call analysis, voicemail handling, and call cadence configuration

Mar 07

API Keys

Generate and manage API keys from Settings

February 2025

Feb 16

Teams

Create teams, add members, and manage roles within your organization

Feb 13

CSV Import

Import contacts in bulk via CSV upload with preview and editing

Feb 11

Usage Dashboards

Track your usage across contacts, phone numbers, knowledge bases, and agents

Feb 09

Calendar & Tasks

Schedule and manage tasks on a calendar view. Create, edit, and track task completion

Feb 05

Voice Settings Revamp

Redesigned voice configuration with language selection and voice previews

Feb 03

Agent Import

Import agent configurations to quickly replicate setups

January 2025

Jan 19

Email Verification

New email verification flow for account security

Jan 12

Subscription Management

Full billing lifecycle: invoices, failed payment handling, plan transitions, and subscription management

Jan 03

Web Call Modal

Initiate calls directly from the agent view

December 2024

Dec 19

Billing & Subscriptions

Complete billing system with plan comparison, upgrade flow, invoice history, payment methods, and subscription management

Dec 18

Contacts

Full contact management with profiles, scheduled calls, and contact cards

Dec 14

Phone Numbers

Search, purchase, and manage phone numbers for your agents

Dec 13

Custom Voices

Upload and manage custom voices via ElevenLabs integration

Dec 10

Stripe Integration

Subscription billing powered by Stripe with automatic plan enforcement

Dec 09

Agent Configuration

Configure agent activity, voice settings, call settings, and more from a tabbed interface

November 2024

Nov 10

Call Dashboard

Full call management with detail modals, audio playback, transcripts, cost tracking, and call analysis

Nov 07

Scripts

Create and manage conversation scripts with an interactive editor

Nov 05

Script System

Script creation UI with step-by-step builder

Nov 04

Agent Management

Create, edit, and delete AI agents

Nov 01

AgentVoice Launch

AgentVoice is born. First deployment with authentication, dashboard, and agent management.

On this page

URL Path DestinationsPay-As-You-Go BillingRedesigned SidebarPerformance ImprovementsCall Experience FixesCampaign ImprovementsAutomatic Database MigrationsMulti-Factor AuthenticationEnhanced Call LogsDemo LinksPDF Export for SequencesV2 Platform UpdateNew FontCall Insight AnalysisChat Widget APIScheduled EmailsPlan-Gated Phone NumbersSendGrid Email IntegrationTest CenterCall Details UpgradeRedesigned SignupTriggersTest SuiteA2P RegistrationWebhook MappingsDo Not Call RegistryCampaign Contact DetailsKnowledge Base (Pinecone)Team Seat ManagementCustomer.io IntegrationAgent AutomationsUpgrade ExperienceAgency: Sign In As ClientDashboard UpgradeMessagesActivity DashboardAgent ChatAppointmentsAgency PlatformGoogle Sign-InBrowser VoiceRegionsCall ExportAutumn AI AssistantInteractive Agent CreationPDF UploadContact Tags & VariablesBusiness AddressWorkflowsAdvanced Contact FiltersAgent TemplatesAction CloningProduction LaunchPlatform UpdateTask AutomationSmart Contact HandlingCampaigns v2Pre/During/Post Call ActionsContact BlockingForgot PasswordRecurring TasksCaller MemoryKeypad SupportChat WidgetScript BuilderLive Call MonitorPlatform UpdatesContact ImprovementsTeams & OrganizationsSetup WizardWeb CallsTask SchedulingAgent Modal RedesignGeo-BlockingCampaignsActionsAgent Settings ExpansionAPI KeysTeamsCSV ImportUsage DashboardsCalendar & TasksVoice Settings RevampAgent ImportEmail VerificationSubscription ManagementWeb Call ModalBilling & SubscriptionsContactsPhone NumbersCustom VoicesStripe IntegrationAgent ConfigurationCall DashboardScriptsScript SystemAgent ManagementAgentVoice Launch