Changelog
New updates and improvements to AgentVoice
February 2026
URL Path Destinations
You can now set URL path destinations on actions and view detailed debug info for any call
Feb 10Pay-As-You-Go Billing
New flexible billing option. Add credit to your account, set up auto-recharge, monitor your balance, and view transaction history — all from the sidebar
Feb 10Redesigned Sidebar
Navigation is now organized into clear sections: Phone, Schedules, Automations, and Accessories. Quick links to docs, support, and feature requests are now built in
Feb 06Performance Improvements
Faster page loads across Dashboard, Email Verification, and Signup
Feb 04Call Experience Fixes
In-progress calls now sort correctly; test call button is easier to find
Feb 03Campaign Improvements
Bug fixes and general improvements to campaigns
Feb 02Automatic Database Migrations
Database updates now run automatically during deploys
January 2026
Multi-Factor Authentication
Secure your account with authenticator apps (Google Authenticator, Authy, etc.) or email verification codes. Manage trusted devices and generate backup codes from Settings > Security
Jan 31Enhanced Call Logs
Filter calls by phone number or sub-agent. Transferred calls are now tracked. Improved transcript viewer
Jan 31Demo Links
Generate shareable demo links for your agents so prospects can try them instantly
Jan 31PDF Export for Sequences
Export any sequence as a PDF for sharing or documentation
Jan 24V2 Platform Update
Major upgrade to the sequence editor with a new visual builder, updated campaign management, and overall performance improvements
Jan 19New Font
The platform now uses Mona Sans for a cleaner, more modern look
Jan 12Call Insight Analysis
Improved call insight analysis with more detailed breakdowns
December 2025
Chat Widget API
Agents can now power embeddable chat widgets on your website
Dec 24Scheduled Emails
Set up emails to send automatically at a future date
Dec 22Plan-Gated Phone Numbers
Phone number purchases now require an active plan
Dec 18SendGrid Email Integration
Emails are now powered by SendGrid for better deliverability and tracking
Dec 08Test Center
New testing dashboard where you can create test profiles, run agent tests, and review results with real-time debug info
Dec 06Call Details Upgrade
New debug panel, metrics view, and timeline visualization for every call
November 2025
Redesigned Signup
Completely refreshed signup experience
Nov 24Triggers
Set up automated triggers that fire based on events. Create, configure, and monitor trigger executions from a dedicated page
Nov 17Test Suite
Full testing environment with test profiles, voice selection, real-time debugging, and results tracking
Nov 15A2P Registration
Register your business for A2P SMS compliance directly from Settings, including document upload for verification
Nov 14Webhook Mappings
Configure custom webhook field mappings in Settings
Nov 09Do Not Call Registry
Agents now check contacts against the DNC registry before placing calls
Nov 01Campaign Contact Details
View individual contact details and status within campaigns; export contacts to CSV
October 2025
Knowledge Base (Pinecone)
Connect your agents to a Pinecone-powered knowledge base. Upload sources, query your data, and test results directly in the app
Oct 21Team Seat Management
Upgrade your team member seat count directly from billing
Oct 10Customer.io Integration
User events are now tracked in Customer.io for better lifecycle emails
Oct 08Agent Automations
New automation tabs on agents: automatically add notes, apply tags, or set variables based on call outcomes
Oct 05Upgrade Experience
Users without an active plan now see a clear upgrade page instead of a broken experience
Oct 04Agency: Sign In As Client
Agency owners can now view their client's account directly without needing separate credentials
Oct 03Dashboard Upgrade
New dashboard with call volume charts, quick call button, upcoming appointments, and quick actions panel
September 2025
Messages
New messaging system with message composer, filters, threaded conversations, and inline call monitoring
Sep 11Activity Dashboard
All-new dashboard with stats cards, call volume and status charts, minutes usage, recent calls, agent performance, and upcoming tasks
Sep 09Agent Chat
Chat directly with your agents from the dashboard. Search contacts, create contacts, initiate calls, and view recent activity — all from the chat interface
Sep 02Appointments
Full appointment management with calendar view, scheduling, and Cal.com integration
Sep 02Agency Platform
White-label agency system. Create and manage client sub-accounts, send invitations, track client metrics, and view detailed breakdowns per client (calls, campaigns, agents, phone numbers)
Sep 02Google Sign-In
You can now sign up and log in with your Google account
Sep 02Browser Voice
Make and receive calls directly in your browser — no phone needed
August 2025
Regions
Configure which regions your agents operate in
Aug 15Call Export
Export your call logs to a file for reporting
Aug 13Autumn AI Assistant
Built-in AI assistant that helps you build and improve your agents. Ask Autumn for help directly from any agent's settings
Aug 12Interactive Agent Creation
New guided flow for creating your first agent, with live AI assistance
Aug 06PDF Upload
Upload PDFs to your knowledge base with automatic text extraction
Aug 03Contact Tags & Variables
Organize contacts with custom tags and store custom data using variables
Aug 02Business Address
Add your business address in Settings for compliance and caller ID
July 2025
Workflows
Visual workflow builder for creating multi-step automation flows with branching logic
Jul 20Advanced Contact Filters
Filter contacts by tags, variables, and other criteria
Jul 15Agent Templates
Start with pre-built agent templates (like Customer Service) instead of building from scratch
Jul 07Action Cloning
Duplicate existing actions to save time when creating similar automations
Jul 03Production Launch
AgentVoice goes live on Heroku
June 2025
Platform Update
Major update across campaigns, actions, and agent settings
Jun 18Task Automation
Schedule automated tasks with expanded configuration options
Jun 17Smart Contact Handling
Agents can now automatically block contacts and schedule follow-up calls
Jun 12Campaigns v2
Completely rebuilt campaigns with batch processing, contact management, and campaign-level metrics
Jun 09Pre/During/Post Call Actions
Configure actions that run before, during, or after each call. Preview exactly what your agent will do
Jun 06Contact Blocking
Block specific contacts from receiving calls
Jun 02Forgot Password
Reset your password via email if you get locked out
May 2025
Recurring Tasks
Schedule tasks that repeat automatically on a set cadence
May 16Caller Memory
Agents can now remember previous interactions with the same caller
May 16Keypad Support
DTMF keypad available during live calls
May 11Chat Widget
Configure an embeddable chat widget for any agent and add it to your website
May 09Script Builder
Visual script builder for creating structured conversation flows for your agents
May 02Live Call Monitor
Watch calls in real time with live audio and call controls (mute, transfer, end)
May 01Platform Updates
New in-app updates feed so you always know what's new
May 01Contact Improvements
Paginated contact list, bulk operations, contact notes, and detailed activity history per contact
April 2025
Teams & Organizations
Invite team members, assign roles (owner, admin, member), and manage your organization
Apr 25Setup Wizard
New guided setup for first-time users
Apr 21Web Calls
Start test calls and collaboration calls directly from your browser
Apr 19Task Scheduling
Enhanced task scheduler with agent assignment, contact selection, timezone support, and task types
Apr 13Agent Modal Redesign
Completely refreshed agent editing experience with better navigation and more settings
Apr 05Geo-Blocking
Restrict access by geographic location
March 2025
Campaigns
Create and manage outbound call campaigns. Select contacts, configure actions, and track progress
Mar 20Actions
Build custom actions your agents can execute during calls — API calls, data lookups, and more
Mar 08Agent Settings Expansion
New tabs for call analysis, voicemail handling, and call cadence configuration
Mar 07API Keys
Generate and manage API keys from Settings
February 2025
Teams
Create teams, add members, and manage roles within your organization
Feb 13CSV Import
Import contacts in bulk via CSV upload with preview and editing
Feb 11Usage Dashboards
Track your usage across contacts, phone numbers, knowledge bases, and agents
Feb 09Calendar & Tasks
Schedule and manage tasks on a calendar view. Create, edit, and track task completion
Feb 05Voice Settings Revamp
Redesigned voice configuration with language selection and voice previews
Feb 03Agent Import
Import agent configurations to quickly replicate setups
January 2025
Email Verification
New email verification flow for account security
Jan 12Subscription Management
Full billing lifecycle: invoices, failed payment handling, plan transitions, and subscription management
Jan 03Web Call Modal
Initiate calls directly from the agent view
December 2024
Billing & Subscriptions
Complete billing system with plan comparison, upgrade flow, invoice history, payment methods, and subscription management
Dec 18Contacts
Full contact management with profiles, scheduled calls, and contact cards
Dec 14Phone Numbers
Search, purchase, and manage phone numbers for your agents
Dec 13Custom Voices
Upload and manage custom voices via ElevenLabs integration
Dec 10Stripe Integration
Subscription billing powered by Stripe with automatic plan enforcement
Dec 09Agent Configuration
Configure agent activity, voice settings, call settings, and more from a tabbed interface
November 2024
Call Dashboard
Full call management with detail modals, audio playback, transcripts, cost tracking, and call analysis
Nov 07Scripts
Create and manage conversation scripts with an interactive editor
Nov 05Script System
Script creation UI with step-by-step builder
Nov 04Agent Management
Create, edit, and delete AI agents
Nov 01AgentVoice Launch
AgentVoice is born. First deployment with authentication, dashboard, and agent management.