Retell AI is another strong infrastructure option for teams who want to build their own AI voice agents essentially scratch. It offers flexibility through APIs, real-time streaming, and integrations with custom models. But this developer-first approach means added complexity, hidden costs, and longer deployment cycles, and can be unreliable for builders connecting with no-code tools such as Make.com and n8n.
AgentVoice takes a different approach. We are purpose-built to eliminate onboard friction and do real work, not just release APIs (and we also provide an API that rivals Retell’s). Our platform is optimized for cost-efficiency, automation, and speed to production, while offering flat and predictable pricing. For almost every deployment, it’s 10 cents per minute all-in, covering voices, LLM usage, telephony, logging, and automations. For enterprise setups, costs may be slightly higher, but 99% of customers run at the flat 10 cent rate.
This comparison walks through pricing, usability, automations, integrations, and support—so you can see where Retell works best, and where AgentVoice is the stronger option.
Pricing & cost management
Retell uses modular, pay-as-you-go pricing. Every component is billed separately: voices, LLMs, telephony, concurrency, and even knowledge base usage. On paper, costs can start low, but once you add real-world needs like higher quality voices, knowledge base pulls, and batch outbound, effective costs rise quickly, often landing between 13 and 31 cents per minute.
AgentVoice simplifies everything. We bundle all the core components into one flat per-minute rate of 10 cents, with no hidden add-ons or billing traps. This includes voices, LLM usage, call management, automations, and integrations. For larger enterprise deployments with very specific compliance or scaling requirements, pricing may adjust upward, but for 99% of use cases, you know exactly what you’re paying.
Because our platform actively manages tokens, model selection, and knowledge base retrieval, our real-world costs stay predictable and lower than Retell’s modular structure. Customers don’t have to micromanage settings to avoid budget surprises.
Winner: AgentVoice for predictable pricing at $0.10/min for 99% of use cases.
Usability & deployment speed
Retell is designed for developers. Teams must configure agents through APIs or SDKs, with no drag-and-drop interface, no testing sandbox, and no visual fallback mapping. This makes iteration slower, especially when non-technical stakeholders are involved.
AgentVoice is built for speed. Our platform delivers production-ready agents in days, not weeks, with pre-built workflows for routing, CRM actions, scheduling, and follow-ups. Agencies can also join our free cohort program, where they gain access to templates, playbooks, and a dedicated support community that accelerates launch. Complex enterprise setups are supported through our white-glove onboarding service.
Winner: AgentVoice for faster deployment with templates and white-glove onboarding.
Automation & integrations
Retell provides API-level access to workflows like CRM lookups, IVR routing, and outbound calls. But building these flows requires engineering lift, testing infrastructure, and custom QA processes.
AgentVoice comes with automations included. Out of the box, you can:
- Filter spam calls and identify callers before they reach your team
- Pull real-time answers from PDFs, documents, or websites
- Update CRMs and tag leads automatically
- Trigger unlimited follow-up actions and reports after every call
- Schedule appointments with instant confirmations
We’ve already delivered dozens of proven workflow patterns, so whether you need a sales agent, support line, or appointment scheduler, you start from a template instead of a blank page.
Winner: AgentVoice for built-in automations and workflows, ready from day one.
Quality & efficiency
Both platforms use premium voices and support sub-second latency. But Retell leaves efficiency up to the customer and teams must manage model choices, token usage, and knowledge base retrieval on their own. Without guardrails, costs can spiral, and output quality can vary.
AgentVoice handles this for you. We implement backend guardrails and optimize context delivery for consistent, reliable voice quality at a lower effective cost. Calls through AgentVoice sound better at a significant cost savings.
Winner: AgentVoice for optimized efficiency that keeps quality high and costs low.
Support & onboarding
Retell provides community support via Discord and limited enterprise channels. Documentation is available, but teams often report friction when managing API updates or debugging.
AgentVoice provides direct support from the beginning. We offer custom setups, full onboarding, workflow consulting, and dedicated guidance. Agencies building on AgentVoice gain access to our cohort program, which includes templates, peer support, and hiring opportunities for skilled automators.
Winner: AgentVoice for dedicated onboarding, cohorts, and consultative support.
Final winner: AgentVoice
Retell is a powerful infrastructure option if you have developers in-house and want to build your own system line by line. It gives you flexibility, but at the cost of complexity, higher real-world pricing, and slower time to deployment.
AgentVoice is the better choice for businesses that want AI voice agents delivering results fast. With 10 cents per minute all-in pricing for 99% of use cases, automations included, and white-glove onboarding available, we give you the fastest path to enterprise-grade AI voice—without the engineering burden.
| Feature | AgentVoice | Retell AI |
|---|---|---|
| Pricing | Flat $0.10/min all-in (99% of use cases) | Modular, $0.13–$0.31/min in real-world setups |
| Deployment speed | Production-ready in days with templates and onboarding | 1–2 weeks minimum, requires developer setup |
| Automations | Pre-built workflows for CRM, scheduling, spam filtering, and follow-ups | Available via APIs, but must be built and tested manually |
| Efficiency | Optimized token usage and KB retrieval for lower costs | No guardrails; costs increase with larger prompts and KB pulls |
| Usability | No-code customization plus white-glove enterprise setup | Minimal GUI, no visual builder, heavy on API work |
| Support | Dedicated onboarding, cohorts, workflow consulting | Community Discord and limited enterprise support |
Frequently asked questions
Is AgentVoice really 10 cents per minute?
Yes, for 99% of use cases our all-in rate is $0.10 per minute. This includes voices, LLM usage, telephony, knowledge bases, automations, and logging. For some custom setups with unique compliance or scaling requirements, pricing may be slightly higher, but nearly all customers run at the flat 10 cent rate.
How does Retell’s pricing compare to AgentVoice?
Retell uses modular, usage-based pricing. The base rates can appear cheaper, but once you factor in voice engines, LLM costs, telephony, and knowledge base usage, real-world deployments often land between $0.13 and $0.31 per minute. AgentVoice stays predictable and lower in practice with one flat per-minute cost.
Who is Retell best suited for?
Retell is a developer-first platform. It’s well suited for teams with in-house engineers who want full control over APIs, streaming, and custom LLM integration. If your team is comfortable building from scratch and managing cost tradeoffs manually, Retell is a strong fit.
Who is AgentVoice best suited for?
AgentVoice is built for businesses and agencies that want production-ready AI voice agents without engineering lift. We provide pre-built workflows, white-glove onboarding, and templates for fast deployment. Our platform is tuned for real business outcomes like call deflection, sales conversions, and customer support automation.
Does AgentVoice support knowledge bases?
Yes. AgentVoice agents can ingest PDFs, documents, and entire websites to retrieve answers in real time. Unlike other platforms that pull entire chunks of data and drive up costs, we optimize retrieval so agents only use the information that matters.
What kind of automations does AgentVoice include?
Automations are built into the platform. Agents can filter spam calls, identify callers, update CRMs, schedule appointments, trigger follow-up actions, and run custom workflows. These are available out of the box without additional setup costs.
Does Retell offer a no-code builder?
No. Retell provides a minimal GUI but lacks a drag-and-drop builder, testing sandbox, or visual fallback mapping. Most configurations require developer resources. AgentVoice, by contrast, delivers no-code setup for business users and white-glove onboarding for custom enterprise deployments.
How fast can I deploy with AgentVoice?
With AgentVoice, production-ready agents can be live in a matter of days. Agencies using our cohort program get access to templates and playbooks to move even faster. Complex enterprise setups are supported through custom white-glove onboarding.
Does AgentVoice work for agencies?
Yes. Agencies can use AgentVoice to set up agents for their clients, with access to prebuilt templates and a cohort program designed to help them scale.