AI voice has moved from demo to deployment. Funding is accelerating, latency is falling toward human conversational ranges, and real businesses are replacing slices of phone workflows with agents. At the same time, entire phone-heavy industries remain underserved, which is where the next wins will likely come from. Why voice, why now Voice is the …
What Happened to Skype? When Microsoft officially retired Skype on May 5, 2025, it marked the end of a 22-year run — and the end of an era. For more than two decades, Skype was the go-to tool for international calling, lightweight business communication, and staying connected across borders. Now, with the service fully shut …
Here’s Why AI Voice is a Game Changer AI voice technology has evolved from a niche innovation to the backbone of modern customer experience strategies. With 81% of consumers now viewing AI as essential to customer service (Zendesk 2025 CX Trends Report), businesses are leveraging AI-powered voice agents to drive operational efficiency, enhance personalization, and …