Never miss a booking with AI voice agents and Housecall Pro
Connect AgentVoice to Housecall Pro and turn every phone call into a booked job. Your voice agents access customer records, check technician availability, and schedule jobs directly in Housecall Pro — whether it’s 2 PM or 2 AM.
For home service pros running their business on Housecall Pro, this means your phone always gets answered by someone who knows your schedule, your services, and your service area. Customers get booked on the spot. Your dispatch board stays full. And you stop losing jobs to voicemail.
What your agent can do
During the call
- Identify Existing Customers — Match callers to their Housecall Pro customer profile by phone number and access their job history, address, and past invoices.
- Check Availability — Query your Housecall Pro schedule to find open slots and offer callers real appointment times based on technician availability and service area.
- Provide Pricing Info — Reference your Housecall Pro price book to give callers accurate estimates and service descriptions during the conversation.
After the call
- Schedule Jobs — Book new jobs directly into your Housecall Pro calendar with the right service type, customer address, and assigned technician.
- Create New Customers — First-time callers get a full customer record created in Housecall Pro with name, phone, address, and service request details.
- Create Estimates — Generate and send professional estimates through Housecall Pro based on the service discussed during the call.
- Log Call Activity — Record call details, duration, and outcome to the customer’s Housecall Pro profile for your team’s reference.
Use Cases
24/7 Job Booking
- Voice agent answers every call — evenings, weekends, holidays — and books jobs into your live Housecall Pro calendar
- Customers get a confirmed appointment time instead of a voicemail, increasing your booking rate
- Next-morning dispatch starts with a full board instead of a list of callbacks to return
Estimate Follow-Up
- Agent calls customers with outstanding estimates and references the specific services, pricing, and property details
- Converts approved estimates into scheduled jobs on the spot, with the right technician and time window
- Updates estimate status in Housecall Pro and notifies your team of the new booking
Recurring Service Reminders
- Agent reaches out to customers due for seasonal maintenance based on their service history in Housecall Pro
- Books the recurring visit directly into the schedule with the customer’s preferred technician when possible
- Sends booking confirmation through Housecall Pro’s notification system so the customer gets their usual reminders